Anna-Maria Papagiannaki has a bachelor degree in Psychology from the American College of Greece, Deree and Master of Business Administration (MBA) focused in General Management from DeVry University. She has over 15 years of experience working in Retail Industry as General Manager.

Is the customer always right?

No, sometimes customers are rude, irrational or even dishonest. Recently, I came across a YouTube video with a customer in America going off at the staff of a restaurant that serves foreign


You have sent the cover page and your resume and then you get the call for an interview! And here comes the difficult part. In order to ace the job interview, you

Cover Letter:Do not forget it!

A cover letter is a one-page document e-mailed or sent through regular mail along with your resume when applying for a job (1). The cover letter provides information of your greatest career

How to Write a Resume

A good resume is the key to get a job interview. Studies show that on average, recruiters or hiring managers spend 6 seconds reading a resume. So, if you want your resume